Privacy And Data Policy
1.INTRODUCTION
We are committed to safeguarding the privacy of our website visitors, service users, individual customers and customer personnel. This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
Our website incorporates privacy controls which affect how we will hold your personal data. By using the privacy controls, you can specify what personal data markers are held in our systems, and have full control to add or remove personal data at any time. You can access your personal data via https://www.sunflowersugarart.com/account.
In this policy, "we", "us" and "our" refer to Sunflower Sugar Art LLC. For more information about us, see Section 10.
2.PERSONAL DATA WE COLLECT
1)Contact Data - We may process data enabling us to get in touch with you. The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you and/or your employer. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider.
2)Account Data - We may process your website user account data. The account data ma include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences. The primary source of the account data I you and/or your employer, although some elements of the account data may be generated by our website. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.
3)Transaction Data - We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website. The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider.
4)Communication Data - We may process information contained in or relating to any communication that you send to us or that we send to you. The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
5)Usage Data - We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system.
3.PURPOSES OF COLLECTED DATA
1)Operations - We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.
2)Relationships and communications - We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business.
3)Direct marketing - We may process contact data, account data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is by consent and our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.
4)Research and analysis - We may process usage data and/or transaction data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.
5)Record keeping -We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.
6)Security - We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others.
7)Insurance and risk management - We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
8)Legal claims - We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
9)Legal compliance and vital interests - We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
4.PROVIDING YOUR DATA TO OTHERS
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.
Your personal data held in our website database will be stored on the servers of our hosting services providers identified at Shopify's CDN (Content Delivery Networks).
We may disclose Contact Data to our shipping subcontractors insofar as reasonably necessary for fulfilment of products.
Financial transactions relating to our website and services are or may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5.INTERNATION TRANSFER OF PERSONAL DATA
We may transfer your personal data to other international areas and process that personal data in that area for the purposes set out in this policy, and may permit our suppliers and subcontractors access to personal data so as to provide necessary operational services. Data protection laws and regulations of respective international areas will be adhered to with the best of our abilities.
The hosting facilities for our website are situated in the United States of America. The hosting facilities competent data protection authorities have made an adequacy determination with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of data protection standards and clauses adopted or approved by the hosting facilities competent data protection authorities.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
6.RETAINING AND DELETING PERSONAL DATA
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Our website hosting facilities will retain your personal data as follows:
1)Contact data will be retained for a minimum period of 2 years following the date of the most recent contact between you and us.
2)Account data will be retained for the full period that a user has an account registered with our website, and no longer then the following date of closure of the relevant account.
3)Transaction data will be retained for a minimum period of 2 years following the date of the transaction.
4)Communication data will be retained for a minimum period of 2 years following the date of the communication in question.
5)Usage data will be retained for 2 years following the date of collection.
Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7.YOUR DATA RIGHTS
Your principal rights under data protection law are:
1)The right to access - you can ask for copies of your personal data.
2)The right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data.
3)The right to erasure - you can erase your personal data in the account management section of the website.
4)The right to restrict processing - you can ask us to restrict the processing of your personal data.
5)The right to object to processing - you can object to the processing of your personal data.
6)The right to data portability - you can ask that we transfer your personal data to another organisation or to you.
7)The right to complain to a supervisory authority - you can complain about our processing of your personal data; and
8)The right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://www.ftc.gov/legal-library/browse/statutes/federal-trade-commission-act and https://iclg.com/practice-areas/data-protection-laws-and-regulations/usa or your respective countries data protection framework.
You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below or use of the account management section. It must be noted that the withdrawal, erasure or other forms of restricting personal data from us may interfere with our ability for us to provide goods and services through the website and other channels.
8.ABOUT COOKIES
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
Uses of cookies that we use may include:
1)Authentication and status - we may use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website.
2)Shopping cart - we may use cookies to maintain the state of your shopping cart as you navigate our website..
3)Personalisation – we may use cookies to store information about your preferences and to personalise our website for you.
4)Security - we may use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
5)Advertising - we use cookies to help us to display advertisements that will be relevant to you.
6)Analysis - we use cookies to help us to analyse the use and performance of our website and services.
7)Cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies through your browsers support pages.
Blocking all cookies may have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use all the features on our website.
9.AMENDMENTS
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
10. CONTACT US
In order to resolve a complaint regarding the Site or receive further information regarding use of the Site, please contact us at:
Sunflower Sugar Art LLC
6001 NAA PMB 8102
Indian River Shores, FL32963
United States
Phone: (+1) 772 2172897
sales@sunflowersugarart.com
